Payment Policy
Payment Policy
Welcome to Femme Allure!
We aim to make your shopping experience as seamless and secure as possible. Below, you’ll find details about our payment policy.
1. Accepted Payment Methods
We accept the following payment options to provide flexibility and convenience:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
- Digital Wallets: PayPal, Apple Pay, Google Pay.
- Ideal
All transactions are securely processed through our trusted payment gateway to ensure your information is protected.
2. Currency
All prices on our website are displayed in [USD, EUR]. Your payment provider may apply additional charges for currency conversion if you are purchasing from outside of our primary market.
3. Payment Security
Your payment details are encrypted and processed securely through Shopify Payments. We do not store your credit card information on our servers. For more information, please refer to our Privacy Policy.
4. Order Verification
To prevent fraud, we may require additional verification or confirmation for some orders. If your payment is flagged, our team will contact you via email or phone.
5. Failed Transactions
If your payment fails:
1. Verify your card details and ensure sufficient funds are available.
2. Contact your bank or payment provider to resolve any issues.
3. Try using an alternative payment method.
If the issue persists, please reach out to our customer service team at info@femme-allure.com .
6. Refunds and Chargebacks
Refunds for eligible returns will be processed back to your original payment method. Depending on your bank, this may take 5-10 business days. For more information, please review our Refund Policy.
Chargebacks due to unauthorized transactions or disputes must be communicated to us immediately. We’ll work with you to resolve any issues.
7. Taxes and Duties
Orders may be subject to local taxes or import duties based on your location. These charges are the responsibility of the buyer and are not included in the product price or shipping fee.
Need Assistance?
If you have any questions or concerns about payments, feel free to contact us:
- info@femme-allure.com
Thank you for choosing Femme Allure !